Privacy policy

Nisar Threads respects your privacy. This policy explains how we collect, use, and protect information when you visit our online store or place an order.

Information we collect

We may collect information such as:

• Your name, phone number, email address, and delivery address
• Order details, selected products, colors, materials, and packaging options
• Payment and transaction information processed through available payment providers
• Messages, requests, reviews, and customer-service communications
• Device, browser, approximate location, and website usage information
• Cookies and similar technologies used to operate and improve the store

How we use your information

We use your information to:

• Process, confirm, dispatch, and deliver orders
• Communicate with you about your order or support requests
• Process returns, exchanges, refunds, and complaints
• Prevent fraud, misuse, and security problems
• Improve our products, website, and customer experience
• Send promotional messages where permitted and where you have provided consent
• Comply with legal, regulatory, accounting, and business requirements

Sharing information

We may share necessary information with Shopify, payment providers, delivery and courier companies, technology providers, customer-service providers, fraud-prevention services, and government or legal authorities where required.

We do not sell your personal information for money.

Cookies

Our store may use cookies and similar technologies to keep the website functioning, remember preferences, understand store traffic, improve performance, and support marketing activities. You can manage cookies through your browser settings, although disabling some cookies may affect store functionality.

Data security and retention

We use reasonable safeguards to protect your information. No online system can be guaranteed to be completely secure.

We keep information for as long as reasonably necessary to provide services, complete transactions, meet legal and accounting requirements, resolve disputes, and protect our business.

Your choices

You may contact us to request access to, correction of, or information about the personal data we hold about you. You may also ask to stop receiving promotional messages. Transactional messages about your orders may still be sent when necessary.

Contact

For privacy questions or requests:

Nisar Threads
Email: nisarthreads3@gmail.com
Phone/WhatsApp: +92 341 8777879
Address: Nisar Threads, Sargodha Road, Faisalabad 38000, Pakistan